Saturday, February 21, 2009

Which design company?

A quick UK only google of design companies reveals a selection of 71,800,000 entries. Granted some of these are directories and other related sites and the like but an awful lot are companies. If I narrow my search to brand design companies the list gets slightly shorter but is still 309,000. So I ask myself, what makes one design company distinct from another? If, as a trade we are selling brands, it makes sense that we too should have strong unique selling points and stand out from the crowd.

Could it be that we are all a little bit worried about placing our stake too firmly in the ground. Design is a chamelon art, ever changing to suit the specific needs of our clients and in turn their customers. Few design companies talk about what is important to them, they pedal their clients work and talk about creativity and strategic thinking but fail to articulate what they see as the role of design, what it means to them and how they make it work. These core values are the things that make one company different to the next.

There are a good proprtion of companies that offer indistinct products. This could be a combination of not really understanding there own values or by desparately not wanting to put anyone off and so being all things to all people. This comes across as confusing at best and bland at worst. These companies are a bit like a badly designed 'own brand' option, and as such will always compete on price.

When we consider the better design companies, the ones that have a strong brand. I would say that they fall into 4 camps.

The first being the 'look at me' agencies those that believe that the world revolves around design and more specifically their company. They talk a lot about the glittering design awards they have won. If you are in it for the money, this is your agency. They only represent a small proportion, perhaps 10%. They come across as being arrogant in thier approach and promise 'big returns on your investment' for them it is all about the money.

The second are the 'Big safe pair of hands'. They believe in strong partnerships, working closely with their clients to produce design that is socially acceptable. To them design is a way to gain respect, love and popularity. They appeal to the majority of people, especially a lot of the big multi nationals.

The Third are 'simply fabulous darling' their exuberance for design gushes forth in bucket loads. They love design and are most anxious to produce stunning work that other designers will love too. They want to set themselves apart from others.These companies are the next biggest proportion of design companies. For them if it is beautiful it is successful. Like the 'look at me' types they like awards but for different reasons. For these companies, challenging the norm is key, and there designs will often fly against convention.

The Fourth is a rarer brand of design company the 'what ifs'. The most strategic of all the design agencies; Big on intellect, not in the least bit ideallistic. They are pragmatic in their approach but still challenge convention. They use a lot of genuine (not just for the waffle) strategic thinking and intellect to solve design problems. The brief is the best measure of a design solution's effectiveness. That and those that buy it.

To my mind, if design is about pleasing people, you need a big safe pair of hands. If it's all about the profit margins, head for the 'look and me's. If you want to be the cool kid at school you need to be 'simply fabulous darling'. If you are prepared to keep the ego out of it and want effective design based on intellect, you should ask... 'what if'

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